Our standard product includes automated billing, check in and check out, room moves, personalised greetings and port management – all of which can be presented in the guest’s first language. Crucially for our hotel clients, the ability to operate other applications over the chosen infrastructure reduces the total of cost ownership across the network.

The RIEO solution is incredibly comprehensive and includes:

• site survey and documentation
• network design
• hardware acquisition
• software customisation and uploading
• cabling and any other infrastructure related implementation and project management
• testing
• training on every aspect of the system, particularly to support any assistance required by guests
• ongoing support and professional services
• seamless, regular software updates ensuring consistency of product support

This means that our client only has to deal with one point of contact – RIEO.