It’s official. We’re in recession and as a leading management team dedicated to hotels, we have been around long enough to have witnessed this kind of downturn before. It’s tough! The early 90s was a very difficult time for the hotel and travel industry, and many of us can remember those trying times.

BUT what does this mean for our beloved hotel market and for RIEO as specialist suppliers of IT for hotels?

We all know that revenues and income will be tested. Travel is down; those still travelling want the best rates and/or stay at lower priced hotels. Occupancy will struggle and we can only pray that it stays somewhere north of the dismal levels of 1991/2. Difficult decisions will have to be made and expenditure and investments will be reduced – with only the most compelling technologies considered.

RIEO has matured over the last few years. We have grown steadily and organically, never overstretching our ability to deliver outstanding services to an expanding and loyal customer base. By providing quality over volume and added value over desperate discounting, we have been able to build a profitable business with a strong and talented team of technology professionals who are secure in their employment and who will continue to provide the exceptional support for which we are recognised.

Technology is still advancing and the demand for wireless services is greater than ever before. We will continue to communicate developments to the market such as changes in technologies and applications, wireless convergence, management and support. Our software development roadmap is defined and well advanced with new feature rich management tools designed to better control your HSIA communications services and help extend your revenue streams. This will be rolled out to our customers during 2009.

Yes, these may be challenging times but rest assured, we are stable and we will continue to stand tall, shoulder to shoulder with our chosen market and with our technology partners.
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