The philosophy we have outlined goes hand in hand with our vision for the hotel guest experience. We are convinced that guests will be drawn to hotels which provide straightforward and unlimited access to both wired and wireless internet connectivity that allows guests to have complete control over their internet experience.

In fact, we see guests having the ability to browse the internet anywhere and at anytime, securely and on a robust, stable and well-supported, platform. In other words, the hotel will be able to give its customers true personal mobility, enabling individual contact facilities regardless of time and place. It’s a benefit guests will remember and recognise through their loyalty and repeat business.

We also envision a different kind of dialogue between hotel and guest; a dialogue which is integrated into internet technology and less reliant on staff contact. From reservations and bookings to room service and early morning calls, from provision of up to date hotel information to checking out, property operation tools can become incredibly streamlined and cost-efficient over a RIEO supported IP network.

RIEO can help hotels to realise this incredible vision over a single managed network infrastructure that is without parallel or compromise.