Individual hotels and hotel chains seeking to maintain and even grow market share will know that it is a challenging objective.

This is partly because of the highly competitive nature of the hospitality industry. It is also due to the fact that traditional points of differentiation such as; improved dining experience, customer service, decor and furnishings, gyms and other facilities have become commoditised. In other words, they are seen as expected by increasingly demanding clientele.

So where will future competitive advantage come from?

RIEO Communications Limited firmly believes that better hotels will differentiate their guest offering through the availability of high-quality internet connectivity and technology services, particularly in-room but generally in any public area of the hotel.

Technology that gives both business and leisure customers the same or better functionality than they enjoy at work or at home.

We believe we are the only hospitality industry internet access supplier that can combine the best available hardware, software, installation and service and support with a business model that allows hotels to benefit from 100% of the service offering.

RIEO offers its customers a partnership which can give the market higher occupancy rates, improved turnover, enhanced reputation and additional revenue streams.